Best Western Chicago Downtown-River North, Chicago IL - Deals & Reviews

fantastic central base for exploring chicago's top landmarks

I enjoyed a great stay in a spacious suite that offered easy access to the Magnificent Mile and stunning views from the rooftop pool, making my weekend city stroll so much more enjoyable. however, the in-house dining options could use more variety for those with dietary restrictions.

This place suits me perfectly with great amenities like wi-fi, fitness center, and a 24-hour reception. The staff even helped me with currency exchange during my first stay. Highly recommend! I'm coming back for a holiday.

We spent three nights in a King Room, and my kids adored the rooftop pool that felt like our private oasis while I enjoyed those ice creams at the front desk. The relaxing rooftop pool and cozy sun terrace made our downtime super chill. The hotel could use a little updating in the hallways, but it didn't dampen our fun! 😊

The location was convenient for exploring the city.

I can't believe the confusion with this hotel's layout. Finding my room felt like a maze, and the parking situation was infuriating. To make matters worse, the walls were paper-thin. I could hear everything in the hallway, making it impossible to get any decent rest.

I loved the location of this hotel. It's super close to the red line train and plenty of great restaurants. The bed was incredibly comfortable, making it easy to rest after a long day of exploring the city. The indoor pool looked nice, though I didn’t have time to use it. Check-in went smoothly, thanks to the friendly young lady at the front desk. However, the parking situation confused me a bit. It could have been better organized. Also, the hallways felt dated, and there were some scuff marks on the walls that made the place feel less clean than it should. A mini fridge would have been nice in the room too, but I managed without one. Overall, a decent choice for a quick stay, but some updates would enhance the experience.

The location is great, close to tourist attractions and easy access to the subway. The layout is a bit confusing, especially with two separate buildings.

Great location near the river walk and fun spots like Ed Debevic's and The Cheesecake Factory. The staff were super friendly and accommodating when we needed help with our luggage. Plus, my brother and I enjoyed checking out nearby attractions effortlessly!

In my wife's opinion, the breakfast options were very limited for kids. They could really boost the menu with more kid-friendly items.

the bed was super comfortable! the location is great, close to the red line train and plenty of restaurants. the young lady at the front desk was really pleasant and made check-in smooth. also, the indoor pool was a nice perk that I wish I had time to enjoy.

while the hotel was decent, the parking situation was a bit confusing.

Had a great time with friends! We loved the proximity to interactive video games and the classic Ed Debevic's diner, just a mile away. The rooftop pool was a fantastic place to relax. Just be mindful that parking is an additional fee, and there’s no fridge in the room unless requested.

The spacious double room was comfortable and centrally located, making sightseeing easy. However, the air conditioning unit was quite noisy, disrupting sleep. The staff provided helpful service, ensuring a pleasant experience overall. While the hotel offered a selection of local cold cuts, the quality of the food could be improved.

Just a good pick for an overnight stay in Chicago with good value for money. The 2 bedroom suite was amazing for our bachelorette party. Try to request rooms close together ahead of time, as communication can vary.

great city vibes and friendly staff to brighten your stay

Exceptional staff, incredible rooftop terrace!

Indoor pool is nice, but wi-fi was slow during my stay.

I found the hotel to be clean and comfortable, with a delightful rooftop pool area that offered a lovely view and a peaceful place to relax. The staff were attentive, which made my stay even more enjoyable.

Confusing layout could be improved for better navigation.

Had a fantastic time! Loved the comfy bed and great location for exploring nearby restaurants and the subway. Just a little too noisy at night. 🥱